Parallax Golf Terms of Service

Effective Date: July 21, 2025 | Last Revised: August 7, 2025 (v1.2)

1. Definitions

The following capitalised terms have the meanings set forth below. “Account” means your registered profile enabling access to certain features of the Services. “Content” means all text, graphics, images, audio, video, data and other material made available through the Services. “User Content” means any Content you submit or upload, including swing videos, metrics and comments. “Subscription” means a recurring paid plan. “Device” means any mobile phone, tablet or computer you use to access the Services. “Services” means our website at parallaxgolf.ai, our mobile applications, and any related products or services that link to these Terms.

2. Eligibility, Accounts & Biometric Data

2.1 Age Requirement

You must be at least 13 years old (or 16 for residents of the EEA/UK) to use the Services. If you are a minor, your parent or legal guardian must review and agree to these Terms on your behalf.

2.2 Account Creation & Accuracy

You agree to provide truthful and complete information when creating an Account and to keep such information current.

2.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account. Notify us immediately of unauthorised use. We are not liable for any loss resulting from your failure to safeguard your Account.

2.4 Biometric Data Consent & Retention

By creating an Account, you provide your informed, written consent for Parallax Golf to collect, use, and store biometric identifiers and biometric information—such as pose keypoints, swing-motion patterns, and derived metrics—solely for the following purposes:

  • Providing and personalizing the Services (e.g., swing analysis, motion tracking, performance metrics);
  • Maintaining and improving the Services, including training and validating our machine learning models; and
  • Creating anonymized or aggregated datasets that cannot reasonably be used to identify you, for analytics, research, and product development.

We will not sell, lease, or trade your biometric data, nor use it for advertising or marketing that identifies you personally.

Security & Access Controls — Biometric data is stored in secure databases protected by role-based access controls (RLS), audit logging, and other industry-standard safeguards designed to prevent unauthorized access. Access is restricted to personnel who require it to perform their job duties.

Retention — We will retain your biometric data only as long as necessary for the purposes above, and in any case no longer than three (3) years after the earliest of:

  1. Your Account closure, or
  2. Your last activity on the Services,

unless a longer retention period is required by law.

Deletion — You may request deletion of your biometric data at any time by emailing support@parallaxgolf.ai. We will delete the data within a commercially reasonable period, and no later than 30 days after verifying your request, unless retention is legally required.

Your consent to biometric data processing is a condition of using the Services. If you withdraw consent, we may be unable to provide certain features or your Account may be closed.

3. Access to the Services

3.1 Licence

Subject to these Terms, Parallax Golf grants you a limited, revocable, non‑exclusive and non‑transferable licence to access and use the Services for your personal, non‑commercial use.

3.2 Prohibited Conduct

You agree not to:

  • Use the Services for any commercial purpose or to build a competing product;
  • Violate any Intellectual‑Property or privacy right;
  • Upload content that is unlawful, harassing, hateful, or obscene;
  • Introduce malware, scrape data, or reverse‑engineer models or source code;
  • Send unsolicited advertisements or spam;
  • Interfere with or circumvent security features or rate limits;
  • Attempt unauthorised access to any portion of the Services.

3.3 Beta & Preview Features

Any beta or pre‑release feature is provided “as is” and may be modified, suspended or removed at any time without notice.

4. User Content

4.1 Responsibility

You are solely responsible for your User Content and represent that it complies with these Terms. We are not obliged to back up User Content and may delete it at any time.

4.2 Licence to Us

You grant Parallax Golf a worldwide, royalty‑free, sublicensable licence to use, reproduce, modify, distribute, display and perform your User Content (a) to operate and improve the Services; (b) to develop and train models; and (c) to create anonymized or aggregated data for analytics and marketing. You waive any moral‑rights claims in that content. This license does not expand our rights to use biometric data beyond waht is stated in Section 2.4.

5. Intellectual Property & Feedback

All right, title and interest in the Services (excluding User Content) are owned by Parallax Golf or its suppliers. If you choose to provide feedback, you assign all right, title and interest in such feedback to us and acknowledge it is non‑confidential.

6. Payment & Subscriptions

6.1 Fees, Billing & Price Changes

When you purchase a Subscription you authorize us—or our payment processor—to charge your chosen payment method on a recurring basis for the applicable fees in U.S. dollars plus any taxes. We will give you at least 30 days' prior notice of any price change, and the change will take effect on your next billing cycle. If you do not agree, you must cancel before the new price is effective.

6.2 Auto‑Renewal & Cancellation

Subscriptions renew for the same term unless cancelled at least 24 hours before the end of the current period. You can cancel: (i) within the iOS App Store for in-app subscriptions, or (ii) in your Parallax Golf web dashboard for web purchases.

6.3 Free Trials & Promotions

Free trials convert to paid Subscriptions at the end of the trial period unless cancelled. We will disclose trial length, pricing, and how to cancel at signup.

6.4 Refunds

Purchases via the iOS App Store are governed by Apple's refund policies. For purchases made directly from us and for EU/UK residents exercising their 14-day withdrawal right, email support@parallaxgolf.ai. Digital content already delivered at your request may not be refundable where permitted by law.

7. Health & Safety Disclaimer

7.1 No Medical Advice

The Services provide swing metrics for informational purposes only and are not a substitute for professional medical advice.

7.2 Assumption of Risk

You assume all risks associated with physical activity. Consult a medical professional before beginning any new training regimen.

8. Service Modifications & Suspension

We may add, modify or discontinue features, or suspend the Services in whole or in part, at any time. Where practicable we will provide advance notice. We are not liable for any change or suspension of the Services. In the event of permanent suspension of the Services, paid subscribers will receive a pro-rated refund.

9. Third‑Party Links & Ads

Third‑party sites or ads linked in the Services are not under our control. We are not responsible for their content or practices.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PARALLAX GOLF DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR‑FREE OR UNINTERRUPTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARALLAX GOLF WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR AGGREGATE LIABILITY SHALL NOT EXCEED US $100.

12. Indemnification

You agree to indemnify and hold harmless Parallax Golf, its officers, employees and agents from any claim arising out of your use of the Services, violation of these Terms or applicable law, or infringement of any third‑party right. This obligation survives termination.

13. Term & Termination

These Terms remain in effect until terminated. We may suspend or terminate your access at any time for conduct that we believe violates these Terms or is otherwise harmful. Upon termination your licence ends, but Sections 5, 7, 10–17 survive.

14. Copyright Policy (DMCA)

If you believe material on the Services infringes your copyright, send a notice (per 17 U.S.C. §512) to our Designated Agent:

Copyright Agent
Parallax Vision, LLC
2261 Market Street STE 22676
San Francisco, CA 94114
Email: dmca@parallaxgolf.ai

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of Delaware, U.S.A.

15.2 Arbitration Agreement

Any dispute arising under these Terms will be finally resolved by binding arbitration administered by JAMS under its Streamlined Rules. Either party may bring an individual claim in small‑claims court or seek injunctive relief for IP infringement.

15.3 Class‑Action & Jury‑Trial Waiver

Disputes must be brought in each party’s individual capacity and not as a plaintiff or class member. You waive any right to a jury trial.

15.4 30‑Day Opt‑Out

You may opt out of arbitration by mailing or emailing a notice to us within 30 days of first accepting these Terms, stating your name, address and a clear statement that you wish to opt out of arbitration.

16. Export Compliance & Sanctions

You may not use or otherwise export the Services except as authorised by U.S. law and the laws of the jurisdiction in which the Services were obtained. You represent that you are not located in a country subject to U.S. embargo or on any U.S. Government restricted‑party list.

17. General Provisions

17.1 Changes to Terms

We may revise these Terms from time to time. Material changes will be notified electronically at least 14 days in advance. Continued use after the effective date constitutes acceptance.

17.2 Electronic Communications

You consent to receive communications electronically and agree they satisfy any legal requirement that such communications be in writing.

17.3 Force Majeure

Neither party is liable for delay or failure to perform due to events beyond reasonable control, including natural disasters, labour disputes or internet outages.

17.4 Entire Agreement; Severability

These Terms (and the Privacy Policy) constitute the entire agreement between you and Parallax Golf. If any provision is held unenforceable, the remaining provisions will remain in effect and be construed to fulfil the original intent.

18. iOS App Store Supplement

This Section applies to the mobile application obtained through the Apple App Store (“App”). Apple is not a party to these Terms and is not responsible for the App or its content. Apple has no obligation to furnish any maintenance or support services with respect to the App. In the event of any failure of the App to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) of the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.

You represent that (i) you are not located in a country subject to a U.S. Government embargo or designated as “terrorist‑supporting,” and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third‑party beneficiaries of these Terms and may enforce them against you.

19. Contact Information

Parallax Vision, LLC (d/b/a Parallax Golf)
2261 Market Street STE 22676
San Francisco, CA 94114
Email: support@parallaxgolf.ai